24-Hour Emotional Support Helpline
You’re never alone, we’re here to listen, day or night.
We’re Here When You Need Us Most
Our 24-hour Emotional Support Helpline (07511 208 429) is here for parents, siblings, and young people whenever they need us.
Cancer doesn’t follow a schedule. The fear, the questions, the difficult moments, they can hit at any time of day or night. That’s why our support team is here 24 hours a day, every day of the year to listen, reassure, and help you through the moments that feel overwhelming. It’s a safe, confidential space to talk, share worries, or find guidance whenever you need it.
Whether it’s late at night after a tough hospital visit, early in the morning when anxiety sets in, or anytime you simply need someone to talk to, we are only ever a phone call away.
Who Can Call
- Parents and carers of children with cancer
- Siblings and young people affected by a diagnosis
- Healthcare professionals looking for advice or referral information
- Families already supported by Lennox who need help out of hours
What to Expect
When you call, you’ll speak with a compassionate member of our team who will listen without judgment.
They can help you by:
- Offering immediate emotional support
- Helping you make sense of your feelings
- Providing practical advice and coping strategies
- Referring you to our accredited counsellors for ongoing therapy
- Connecting you with other Lennox services, including respite breaks and peer support
Get Support: Because you don't have to face this alone
Many families tell us that simply knowing someone is there 24/7 brings huge comfort and peace of mind. Our helpline exists to make sure no parent, sibling, or young person ever feels isolated through their cancer journey.
How we help
We are here to help children and their families through childhood cancer with our six pillars of support. Find out how we can help and support your family below.
